When your childcare program exudes professionalism, parents are more comfortable leaving their kids in your care, employees treat your business with respect, and you feel great knowing you’re doing everything possible to secure the future of your business. If your childcare program lacks professionalism, use these tips to whip it into shape.
Enforce a code of conduct and a dress code for employees. Employees gossiping about each other and wearing ripped jeans to work reflects poorly on your childcare business. To minimize unsavory behavior and unprofessional dress, write out a code of conduct, and a dress code for employees to follow.
Encourage ongoing training for employees. The more training your childcare employees have, the better able they are to manage classrooms, tackle challenging behaviors in children, and plan and carry out lessons. In addition, parents tend to have more respect for a childcare business when employees can perform their jobs effectively.
Hire qualified workers. Most states only require childcare workers to be 18 years old, and have a high school diploma or equivalent to work in a childcare setting. If you want to boost the professionalism of your business, you may want to require employees to have previous childcare experience, or a minimum amount of childcare training hours under their belts.
Use a contract. Doing business without a contract can cause unnecessary confusion, and lead parents to believe you don’t take your business seriously. Before parents are even allowed to bring their children to your center, require them to sign a contract. Once the contract is signed, maintain your professionalism by sticking to it.
Keep your childcare center clean. Nothing says “unprofessional” like walking into a room and being smacked in the face by the smell of dirty diapers. If you want to improve professionalism and keep clients happy, encourage your staff to keep their classrooms clean.
Keep equipment well maintained. No parent wants to walk through the door and see her child being changed on a table with three legs. Equipment in childcare settings get a lot of wear and tear; so check it periodically and replace things as needed.
Get your paperwork in order. Making a potential client wait for 15 minutes while you tear your office apart trying to find an admission form screams unprofessional. Find a filing system that works and use it to keep your paperwork in order.
Provide outstanding service. When it’s all said and done, the quality of care you provide will be what sets your business apart. No matter how professional your business looks on the surface, if the care you give to the kids is subpar, parents will lose respect for you, and pull their children out of your program.
If your childcare program lacks professionalism, use the above tips to raise standards, and improve the way you do business.